Skip to content Skip to footer
The Thickums Cookies FAQ Page

The Place to Get Answers

(To Your Thickums Cookie and Cookie Kit-related Questions)

Orders are typically processed and shipped within 1-2 business days from the time of purchase. Please note that we will notify you promptly if there is any delay.

We offer local delivery within the state of Tennessee. Our dedicated team ensures your cookies are delivered fresh and delicious to your doorstep.

Yes, we provide tracking information for all delivered orders. Once your order is out for delivery, you will receive a confirmation email containing tracking details and instructions on how to monitor your package’s progress.

If your package is lost or arrives damaged, please get in touch with our customer support team immediately. We will work swiftly to resolve the issue and ensure your satisfaction.

At this time, we exclusively ship within the state of Tennessee, ensuring our cookies reach our local community with the utmost care and attention to quality.

home-sec6-img-01
Thickums

Contact us if you have any questions

Have a question? Craving, or want to spread some cookie love? We'd love to hear from you! Drop us a line, and let's chat about all things cookie...

Newsletter

Copyrights © Thickums | All rights reserved.